Organize. Manage. Improve.

Transform how your company operates and centre solutions around your customer’s user experience. Fusion is the right partner to help you unlock the potential of your Salesforce.

Salesforce Services

Your Salesforce journey doesn't stop at implementation. Spending time heavily on the initial implementation, customization, and configuration is great. However, without focus on support and maintenance, you may run into critical issues. We at Fusion measure the success of any implementation on end-user experience and adoption. The customer or end-user is always the linchpin determining the success or failure of any system integration. When an implementation transforms into a digital coach for the end-users including the sales team, the chances of the application being leveraged effectively becomes significantly high.

Our experienced Salesforce Consultants deliver timely support that significantly accelerates your user adoption and maximizes your Salesforce return on investment.

Our Salesforce Practice Lead

Venkat Subramanian

 

"Over the last 10+ years my passion has been to help my clients realize the most value from Salesforce. Each project is different and there is no magic wand, but my team and I are delighted to share our expertise and practical guidance built on our work with companies like yours."

Fusion + Salesforce Solutions

Fusion Consulting provides access to our experts, allowing maximum coverage for vast customer ecosystems and cost-effective, efficient means supporting development scale.

Health Cloud
Health Cloud

Fusion supports you in improving visibility in your health journey and better engaging with patients and stakeholders while providing them with personalized experiences.

Sales Cloud
Sales Cloud

Increase your sales faster than ever with the market-leading CRM software with Fusion's continuous backing.

Marketing Cloud
Marketing Cloud

Work with Fusion to unite your marketing strategy with sales and services.

Service Cloud
Service Cloud

Use Fusion's support to build loyalty with every interaction using complete customer support software.

Experience Cloud
Experience Cloud

Fusion ensures that the collaboration tools connect customers, partners, and employees directly to the information, apps, and expertise they need.

Field Service Lightning
Field Service Lightning

Deliver excellent and intelligent onsite service with Field Service Lightning as configured by Fusion.

CRM Strategy
CRM Strategy

CRM set up for you by Fusion with a dedicated strategy that  accurately aligns with your organization’s tasks, goals and priorities.

Salesforce - Managed Services

If you are looking at this content, it's safe to assume you have invested with Salesforce and have implemented the solution as well. Congratulations on accomplishing the first milestone successfully. 

 

Salesforce resources are the most sought after resources as of today in the technology landscape. Salesforce has evolved into a big array of solutions that go beyond sales, support and marketing. In order for your organization to continue benefiting from this investment, you need a team who has multiple complex skills to effectively keep the application relevant to your business. These very team members are constantly getting hit by recruiters and secure better offers driving up your costs. When they leave all the tribal knowledge goes out with them. While its possible to back fill, keeping an army of expensive skilled resources as an insurance is an expensive proposition

 

Keeping the above challenges in mind, Fusion has carefully crafted a managed services offering to help our customers transfer this risk to us. Being in this business we have a growing team of experts who actively manage your salesforce implementation blueprint and help you benefit from new features that are released 3 times a year. Having easy access to multiple resources will allow us to deliver high quality services at a cost lower than building your own team.

 

We are believers in continuous improvement and make data driven decisions. Using these principles, we constantly analyze the type of work requests and using Pareto’s 80/20 rule, work on automating the work orders for repeatable processes to improve our productivity while passing on the savings to you as a customer.

 

Request a free consultation to learn more about Fusion managed services.

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